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Threat · MARKETPLACE

Counterfeit listings

A counterfeit listing is a marketplace listing that trades on a brand's name, product names or photography to sell a product the brand didn't make. Marketplaces are where search intent you paid to create gets harvested by someone else. If you don't have an official storefront on a channel, every search for your product name lands on a stranger's listing.

DetectVerifyRemoveReport— a person at every step.
What we look for

The signals that make a case.

Your brand name in the title

An unbranded seller putting your name in the listing title is the clearest signal we can support with a complaint.

Your photography, altered

Sellers now run stolen product images and videos through generative edits to defeat image matching. A swapped face or a warped hand is a tell.

“Official”, without being official

Titles or seller names claiming authorization that doesn't exist.

What we will not call a copy

A similar silhouette. Real competitors sell similar products, and a scan that counts them is padding its numbers.

What we do about it

The action,
once you approve it.

Reported under your registered rights through the marketplace's rights-holder program, case by case, only where you approve.

Always

Nothing goes out unauthorized

Every counterfeit listings case waits for your written approval. You can stop any of them at any point, and a seller you tell us to leave alone is never raised again.

Common questions

Asked before the first scan.

Can you remove listings on marketplaces I don't sell on?

Yes — that's the most common case. Enforcement runs on your registered rights through each marketplace's rights-holder program, not on you having a storefront there. Brands that deliberately stay off a channel are usually the most exposed on it.

What will you not report as counterfeit?

A similar silhouette, a real competitor in your category, or a business that shares your word in another language. Counting those pads a report; we grade findings against evidence instead.

See if this is happening to you.